Q & A
Linger Longer
Mid-Autumn Mooncakes · Frequently Asked Questions
Linger Longer
中秋月饼 · 常见问题解答
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Q1 你们的月饼是进口的吗?
Are your mooncakes imported?
不是。Linger Longer 的所有月饼均坚持在墨尔本本地纯手工制作、新鲜烘焙。我们精选优质食材与传统工艺,希望把最新鲜的中秋味道带给每一个家庭。
No. Every Linger Longer mooncake is handmade and freshly baked right here in Melbourne. We use carefully chosen ingredients and traditional techniques, so the taste of Mid-Autumn reaches your family as fresh as it can be.
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Q2 为什么需要提前预订?
Why do I need to pre-order?
因为我们坚持现做现烤、小批量生产。每天生产数量有限,为确保品质,所有礼盒均采用预约制作。建议尽早预订,以确保您希望的取货或配送日期。
Because everything is baked fresh, in small batches. Daily production is limited, and every gift box is made to order to protect quality. The earlier you book, the better we can secure your preferred pickup or delivery date.
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Q3 你们每天都会生产吗?
Do you bake every day?
会。中秋期间,我们会根据当天订单安排生产。每一批月饼都由师傅手工制作,当天或次日包装完成。
We do. Throughout the Mid-Autumn season, each day’s baking is scheduled around that day’s orders. Every batch is shaped by hand and packed the same day or the next.
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Q4 为什么数量有限?
Why are quantities limited?
因为坚持纯手工制作。从揉皮、包馅、压模、烘烤到包装,每一个步骤都由团队亲手完成。我们更愿意坚持品质,而不是无限量生产。
Because everything is made by hand. From rolling the dough and wrapping the filling to pressing, baking and packing, every step is done by our own team. We would rather hold on to quality than produce without limit.
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Q5 月饼为什么没有进口月饼那么长的保质期?
Why don’t they keep as long as imported mooncakes?
因为我们的月饼不是为了长期保存而制作。我们更重视新鲜口感,因此建议收到后及时冷藏保存,并在最佳赏味期内享用。
Because ours are not made to sit on a shelf. Freshness comes first — we recommend refrigerating them soon after they arrive and enjoying them within the best-before window.
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Q6 收到礼盒后需要马上放冰箱吗?
Should the box go straight into the fridge?
建议是。尤其天气较热时,请收到后尽快冷藏。食用前提前回温,即可恢复最佳口感。
Ideally, yes — especially in warmer weather. Simply bring them back to room temperature before serving and they will taste their best.
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Q7 月饼没有马上吃完怎么办?
What if we can’t finish them right away?
• 3–5 天内食用:冷藏保存。
• 超过 5 天:密封冷冻保存。
食用前提前自然解冻即可。
• Eating within 3–5 days: keep refrigerated.
• Longer than 5 days: seal well and freeze.
Thaw naturally before serving.
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Q8 为什么不同口味颜色会有差异?
Why do colours vary between flavours?
因为我们使用天然食材,例如抹茶、可可、紫薯、斑斓。不同批次天然食材颜色略有变化,属于正常现象。
Because we use natural ingredients — matcha, cocoa, purple sweet potato, pandan. A little colour variation from batch to batch is completely normal.
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Q9 为什么每盒口味不一样?
Why is every box a different mix?
商务礼盒采用随机搭配。希望每一次打开,都是一次新的中秋惊喜。这也是盲盒礼盒最特别的地方。
The Business Gift Box comes as a random assortment — so every opening feels like a fresh Mid-Autumn surprise. That is the charm of a mystery box.
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Q10 隐藏惊喜是什么?
What is the hidden surprise?
今年,我们特别准备了 Hidden Moon Surprise(月见惊喜)。部分礼盒将随机放入特别礼物。愿每一位收到礼盒的人,除了团圆,还能收获一份属于自己的幸运。
This year we have prepared the Hidden Moon Surprise: a special gift tucked at random into selected boxes. Beyond the reunion itself, we hope a few of you find a little extra luck of your own.
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Q11 为什么有些礼盒会附赠中国传统文化礼物?
Why do some boxes include traditional Chinese cultural gifts?
因为我们希望分享的不只是月饼。非遗礼盒特别加入:
• 非遗香薰蜡烛
• 中国传统剪纸
• 祈福手机挂绳
希望让收到礼盒的人,感受到中华文化的温度与美好。
Because we would love to share more than mooncakes. The Heritage Gift Box also includes:
• A heritage-craft scented candle
• Traditional Chinese paper cutting
• A blessing phone charm
A small way to pass on the warmth and beauty of Chinese culture.
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Q12 为什么会推出纯素礼盒?
Why a vegan box?
因为团圆,应该让每一个人都能参与。我们特别研发纯素系列,希望素食者也能拥有属于自己的中秋味道。
Because reunion should include everyone. Our vegan series was created so that plant-based friends can have a Mid-Autumn taste of their own.
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Q13 低糖是不是没有味道?
Does low-sugar mean less flavour?
不是。低糖并不代表寡淡。我们减少糖分,保留食材本身的香气与层次,希望吃得更轻盈,依然满足。
Not at all. Less sugar does not mean less taste. We simply dial the sweetness back and let the ingredients speak for themselves — lighter, and every bit as satisfying.
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Q14 老人适合吃吗?
Are they suitable for older family members?
适合。我们特别推出低糖系列,让长辈也能安心享受中秋。不过如有特殊饮食需求,仍建议根据个人健康状况适量食用。
Yes — our low-sugar series was made with elders in mind. As always, if there are specific dietary needs, please enjoy in moderation according to individual health.
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Q15 可以送给外国朋友吗?
Can I gift them to friends new to Mid-Autumn?
当然可以。每一盒礼盒都附有品牌介绍及文化设计元素。希望透过一盒月饼,分享中国中秋文化,也分享墨尔本手工制作的温度。
Of course. Every box comes with our brand story and cultural design details — a way to share the Mid-Autumn tradition, and a little Melbourne handmade warmth, in a single box.
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Q16 为什么叫 Linger Longer?
Why the name Linger Longer?
Linger Longer,代表让美好的时光停留得更久一点。一块月饼,一杯茶,一家人围坐赏月。我们希望,团圆的每一个瞬间,都值得细细品味。
Because good moments deserve to linger. A mooncake, a pot of tea, the family gathered under the moon — we hope every minute of reunion is worth savouring slowly.
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Q17 为什么今年只有限量供应?
Why is supply limited this year?
因为所有月饼都坚持手工制作。我们希望,每一盒礼盒,都保持应有的品质。宁可提前售罄,也不希望因为赶工而降低标准。
Because everything is handmade, and every box should be exactly what it is meant to be. We would rather sell out early than rush a single batch.
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Q18 如果送礼,哪款最推荐?
Which box would you recommend as a gift?
• 商务礼盒:适合企业客户、合作伙伴及商务送礼。
• 非遗礼盒:适合重视文化体验、送长辈或海外朋友。
• 纯素礼盒:适合植物饮食者及健康饮食人群。
• 低糖米月饼礼盒:适合追求轻盈口感、注重健康的消费者。
• Business Gift Box — for corporate clients, partners and business gifting.
• Heritage Gift Box — for those who value a cultural experience; lovely for elders and friends overseas.
• Vegan Gift Box — for plant-based and health-conscious eaters.
• Low-Sugar Rice Mooncake Box — for anyone after a lighter, wellness-minded option.
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Q19 如果今年没有卖完的月饼,会留到明年继续卖吗?
Will unsold mooncakes be kept for next year?
不会。Linger Longer 坚持每年中秋限量制作。所有月饼均为当季新鲜生产,只属于这一年的中秋。因为我们相信,真正值得分享的月饼,不应该跨越一年,只应该陪伴一个团圆。
Never. Linger Longer bakes a limited batch fresh for each Mid-Autumn, and every mooncake belongs to this season only. We believe a mooncake worth sharing should never span a year — it should keep company with one reunion, and one alone.